Neon Member Portal New Look

Neon has been consistently giving me a connection error every time I have tried to use it since about mid-day Saturday, and it looks like it still is after the update. I posted in the “Neon Help” section about it but so far I haven’t gotten any responses, so I figured here is a good place to leave some feedback as well.

I am starting to suspect this may only be happening to me because I haven’t seen anyone else indicate any issue, but I haven’t been able to resolve it, even by using a different browser and a VPN. Could someone please work with me to resolve this so I can get my membership set up and continue signing up for classes? Thanks in advance!