Sorry about that. I’m happy to open it up and get you what you are owed.
If I’m not around and this happens, please throw a problem report in so I I don’t let that linger!
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ive tried to give it money and it rejected it because it already had payment in the machine. so i just hit a button and got a free drink instead. actually did that like twice in the last week.
maybe it took someone’s payment and credited it but for some reason wasn’t dispensing for them at the time?
This has happened in the past when one of the “empty” lights was burned out. Might be worth checking those next time we refill the machine.