My Openpath doesnt work

Ask Asmbly Help! OpenPath
1

Havent been to the space in a long time but I’m on auto-pay so I dont think that is the issue.

“It looks like you don’t have access to any enteries. Please contact your administrator.”

Thanks in advance.

2

I fou d out that we switched to Neon & my payments stopped in September. I’ve signed back up & paid so I assume there is a waiting period for openpath to recognize my account :grin:

3

@Jon might be able to help

4

@Guitarsarge - openpath updates overnight, I believe.

5

I believe it updates 4 to 6 times a day.

6

Yes, automation runs every 4 to 6 hours to update access.

7

Looks like it is working now.
Thank you!