You’re very welcome Eric and thanks for the extra thanks on our efforts to keep everyone in the loop. It’s a lot of work to keep up with and knowing it’s appreciated means a lot.
I looked in Freshbooks and the last time you were billed there was November 1. If you can verify your address and email, I can send you a screenshot of your invoice records in Freshbooks to show you.
Couple quick screenshots to show you where to find things (I’m a visual person so that’s easier to me) –
On our new main website atxhs.org, the menu item on the right “Members” has quick links to your member portal in Neon, the wiki (previously used as the main website), Skedda for scheduling time at the space, and Discourse.
On the wiki, you can always see the current board members and their email addresses under People/Our Board Members (direct link here).
Neon (the new membership platform) allows you to manage your info and membership directly through your member portal. After you log in, select “My Membership” from the dropdown menu. On this page you will see your current membership at the top. Click where it says “Edit” to update your card information.
If you have any problems getting into your Neon account, you should be able to reset your password using the forgot password link.