Hello, I am new to sublimation printing and have been trying it out on coffee mugs over the last week. When I print a design with the color red on the Sawgrass printer, it bleeds and messes up the print. Colors not close to red are fine.The nozzle check is fine and I have run the head cleaning cycle too. I am using Trupix paper which is a Sawgrass brand. Please let me know if you have tips on how to handle this. Thanks!
Manoj
There was a problem a while ago where magenta wasn’t printing at all. I’m not sure if that was fully resolved.
If all colors are printing as they should, and your image looks blurry, that printer has had issues of chromatic aberration in the past. There are several levels of maintenance that can happen if that is the issue.
Specific question on your paper - does it by chance have a light pink side?
Context - there was one time when a member was having a terrible time with prints, and we eventually figured out that their paper just wasn’t working. I am unsure of the brand, but know one side of it was pink.
I’ve added some extra context to the stewards slack on things I would do to troubleshoot before I moved away to the norther hinterlands.
My paper (Trupix) is off-white on the non-printing side. As long as I do not use a red’ish color, the image is clean and I have done a couple of nice presses on to a mug.
Then I expect this is the problem where the magenta wasn’t printing at all.
I fixed the Magenta issue and had printed recently with no issues. Just to troubleshoot, are you selecting the ceramic substrate option in the print manager? Having a different substrate selected could cause oversaturation.
Yes, substrate is set to ceramic. In color management, I am setting mode to “vivid”.
Regards,
Manoj
I will take a peek at this today, thanks for letting us know!