I tried to use embroidery 2 today and was unsuccessful. The tread would break every time I started. I moved to embroidery 1 and finished the project. Not sure but I think the upper thread path has some issue maybe?
Often a tension problem - which can have a few sources of origin. Thanks for reporting.
Hi Clay! Just a quick reminder—the most efficient way to report issues like this is by using the red QR codes located throughout the shop. Scanning and reporting via one of those ensures that all staff and stewards are immediately notified.
You can also submit reports online anytime at asmbly.org/problem.
Thanks!